Passenger numbers rebound sharply as Covid impact recedes but driver shortage hits services
However, total revenues surpassed €310.1 million, a 14 per cent increase on 2021, with the company’s public services obligation payment for the year increasing to €303.3 million from €269.7 million in 2021. Commercial revenues, mostly from the operation of the DoDublin bus tour service, also increased sharply from €1.5 million in 2021 to €5.4 million last year as it returned to more normal service following the pandemic.
Direct costs, meanwhile, jumped by more than 14 per cent to €310.3 million from €270.8 million due to the expansion of Dublin Bus services under the BusConnects network redesign as well as the implementation of a new pay agreement last year. In his foreword to the report, Mr Owens said driver recruitment “started to feel the impact of a highly competitive labour market” which “resulted in some services failing to operate due to driver shortages”.
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