'This is happening every day. It's a usual thing.' Delivery drivers say they have long been the victims of antisocial behaviour, with incidents ranging from road rage to verbal abuse, to physical attacks.
's Josh Crosbie joined delivery riders cycling around Dublin to hear about the abuse and violence they face in their day-to day lives.
"I do delivering in [the] evenings, in [the] night, I work in a hotel – it's more safe because nighttime is more dangerous."Dener said attackers are not necessarily interested in money but instead want to intimidate drivers. "The big matter is the EU Platform Work Directive ... they will be deciding what will be the final terms and references of the platform directive and this will govern every future work relationship for anyone who is employed through an app," he said.
"Very often, unfortunately, when these workers do go to complain about theft or any sort of violence against them, they feel that their concerns aren't taken seriously."Deliveroo uses a mobile security app called Flare, which is available to all riders in Ireland. It monitors rider responses to a sensor and makes immediate contact on behalf of a rider in case of an emergency.
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